You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my iPhone 12 Pro Max heats up?

I have noticed many times while using my iPhone that it gets hot and battery falls down very quickly. The upper back part, right beside the camera lens gets heat up and it keeps like that for quite a long time. This usually happens when the battery is between 80-100%. I noticed the same thing in my iPhone 11. I don’t know why it happens, can anyone guide me about it?

iPhone 12 Pro Max, iOS 14

Posted on Feb 17, 2021 11:38 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 11:55 PM

The question is

  • Have you exposed your device to a liquid?
  • Have you left it outside in a car and the temperature went beyond the acceptable limits?
  • What were you doing on your iPhone?
  • Was it connected to counterfeit charging cable?
  • Did your iPhone had a protective cover which does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


1 reply
Question marked as Top-ranking reply

Feb 17, 2021 11:55 PM in response to khwaji87

The question is

  • Have you exposed your device to a liquid?
  • Have you left it outside in a car and the temperature went beyond the acceptable limits?
  • What were you doing on your iPhone?
  • Was it connected to counterfeit charging cable?
  • Did your iPhone had a protective cover which does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behaviour to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


Why does my iPhone 12 Pro Max heats up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.