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Why I already canceled subscription but apple still charged to my accounts

The app: Motionleap by lightricks

i already canceled subscription but they keep charge my account ?

iPhone XS Max, iOS 14

Posted on Feb 19, 2021 8:30 AM

Reply
Question marked as Best reply

Posted on Feb 19, 2021 8:33 AM

You may cancel a subscription to an app --> See or cancel your subscriptions - Apple Support


You can also request a refund for a recent renewal of an in-app subscription purchase 



If you have purchased an app there is no way of getting the refund. However, you may try -->  Request a refund for an App Store or  iTunes Store purchase


At times subscription refund may not be possible, however you may change or cancel a subscription—or check if a charge from Apple that you don't recognize is for a subscription—tap or click this button:

2 replies
Question marked as Best reply

Feb 19, 2021 8:33 AM in response to Harrison992

You may cancel a subscription to an app --> See or cancel your subscriptions - Apple Support


You can also request a refund for a recent renewal of an in-app subscription purchase 



If you have purchased an app there is no way of getting the refund. However, you may try -->  Request a refund for an App Store or  iTunes Store purchase


At times subscription refund may not be possible, however you may change or cancel a subscription—or check if a charge from Apple that you don't recognize is for a subscription—tap or click this button:

Feb 19, 2021 8:33 AM in response to Harrison992

I am not clear about your concern. However...


There are two type of subscription

  1. Purchased through App Store (Watch the 1st GIF)
  2. Purchased directly from Third Party App developer (Watch the 2nd GIF)


1st GIF



2nd GIF


If you don't see the subscription that you're looking for

If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.


Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.

Get help with subscriptions that aren't billed through Apple.


Did a family member sign up for the subscription?

A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.

Turn on Ask to Buy.

Did you subscribe with a different Apple ID?

To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.

Forgot your Apple ID?


Do you need to manage iCloud storage or AppleCare plans?

Downgrade your iCloud storage plan.

Manage an AppleCare+ plan or AppleCare Protection Plan.

Why I already canceled subscription but apple still charged to my accounts

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