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How do I get a refund

How can I get a refund for a purchase or product I didn’t use

iPhone 7 Plus, iOS 14

Posted on Feb 19, 2021 11:21 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 11:22 AM

Hello,


Use these links to resolve your issue:


Read how to "Request a refund for apps or content that you bought from Apple" click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

1 reply
Question marked as Top-ranking reply

Feb 19, 2021 11:22 AM in response to McKinleysmom0813

Hello,


Use these links to resolve your issue:


Read how to "Request a refund for apps or content that you bought from Apple" click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

How do I get a refund

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