You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Syncing Music to iPhone 12 Using iTunes 12.11

I'm trying to sync music from iTunes 12.11 to iPhone 12. There's a few problems I'm having. When I try to sync music it stalls. Another problem is music that I deleted from iTunes library is still being synced to my iPhone. Another problem is that duplicates are being synced to my iPhone even though there are no duplicates in my iTunes library.

iPhone 12, iOS 14

Posted on Feb 19, 2021 5:37 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2021 5:12 AM

Try Edit > Preferences > Devices > Reset Sync History (if available) and then try syncing once more.

If that hasn't helped try signing out of the iTunes Store on the device and then try again.

Otherwise see this post on erratic syncing.


tt2

Similar questions

5 replies

Syncing Music to iPhone 12 Using iTunes 12.11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.