Recover photos from old phone

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Recover photos from old phone

Hello, I recently fixed the screen of my old iPhone 7. I have pictures stored on the phone not the cloud, and I forgot the password to that phone and now it's disabled and asking me to connect to iTunes.

To make matters worst, when I upgraded from that phone I also created a new Apple ID.

(I was able to log into my old email account and I have emails from apple with the old Apple ID. However, when I try to log on to apple with the old Apple ID, apple can't find it.)

My question is, how can I get into my old iPhone 7 now that it's disabled without deleting what's on the phone?

Thanks in advance for your help!

iPhone 7 Plus

Posted on Feb 19, 2021 10:48 PM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,650 points

Feb 19, 2021 10:52 PM in response to ANadiaM

Regarding your data, If…

You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.

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Recover photos from old phone

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