Storage issue

I recently purchased additional storage for my iPhone 6s Plus. My phone does not indicate this additional storage and I keep getting the pop up message that my phone is out of space. Did I do something wrong? What should I do?

iPhone 6s Plus, iOS 13

Posted on Feb 20, 2021 11:41 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2021 11:46 AM

Hi


You purchased iCloud storage, not phone storage. It is not possible to increase the storage on your phone.

See:

https://support.apple.com/en-gb/HT206504


which explains the difference.

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Storage issue

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