You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Profile installation failed, and stuck during a new phone configuration

Got a iphone11, and while doing migration (backup the previous contents). Got this error message, and try everything I thought - connect to iTunes, and still stuck. even cannot restore to factory configuration. any advice.


Thanks.

Posted on Feb 20, 2021 11:03 PM

Reply
3 replies

Feb 20, 2021 11:16 PM in response to zhiming48

Profile options will exist, only if any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed any profile on your own --> Install or remove configuration profiles on iPhone - Apple ...


I have 4 devices none of them have any MDM or profile on my devices


Profile installation failed, and stuck during a new phone configuration

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.