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Apple ID

I had an old Apple ID that I logged out of for a while now, I got a new phone and gave my old phone to a family member. But my new phone keeps asking to log into my old account with a message saying enter Apple ID password, when I do this it says wrong password and so on. How can I stop this message from popping up?

iPhone XR, iOS 14

Posted on Feb 21, 2021 8:55 AM

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Question marked as Top-ranking reply

Posted on Feb 21, 2021 11:50 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

8 replies
Question marked as Top-ranking reply

Feb 21, 2021 11:50 AM in response to shadow290

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

Apple ID

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