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cjfjf1234 Author

Level 1

4 points

Phone apple id problems

My phone continuously asks me for a password to an old appleid that is a deleted account so I cannot change the password. How can I get it to stop asking for the old apple id and only for my new one?

iPhone X, iOS 13

Posted on Mar 2, 2021 4:53 PM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Mar 2, 2021 5:13 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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Phone apple id problems

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