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I would like to restore my disabled apple account

My apple and iTunes account has been disabled because I used to share payment details on a Mastercard with my boyfriend and I tried to make a subscription on one app and the payment didn't go through, so when my boyfriend called Apple due to a deduction of funds in his account, he didn't know it was from my me and Apple disabled my account. Most of my apps now need an update and my account is disabled. How do I fix this?

iPhone XS, iOS 12

Posted on Feb 21, 2021 7:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2021 7:27 PM

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Feb 21, 2021 7:27 PM in response to vimbai289

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



I would like to restore my disabled apple account

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