I used the good old apple tv to watch tv+ but recently it just stopped working.
every time I open the tv+ app it's just showing up the loading screen "connecting to apple tv"
Netflix is still working and the wifi-connection works just fine.
I tried
Is there anything else I can try?
Apple TV
I think I found the cause: I had to open up a guest-wifi for the apple tv because of the lack of wpa3-support, which worked perfectly for a while now. What I didn't know: The guest-wifi had a filtered lists for websites with "adult content" activated per default. so this list must have gotten an update that somehow blocked out the apple tv+ app. so if someone's experiencing the same issue using a FritzBox make sure you check if your wifi is filtered.
I think I found the cause: I had to open up a guest-wifi for the apple tv because of the lack of wpa3-support, which worked perfectly for a while now. What I didn't know: The guest-wifi had a filtered lists for websites with "adult content" activated per default. so this list must have gotten an update that somehow blocked out the apple tv+ app. so if someone's experiencing the same issue using a FritzBox make sure you check if your wifi is filtered.
Hello emzudemo,
Thanks for using Apple Support Communities. We understand you’re having trouble streaming content in the Apple TV app. We’re happy to help.
This resource will walk you through several troubleshooting steps: If you can't watch or stream movies and TV shows in the Apple TV app
Should the issue persist, contact Apple Support.
Take care.
As mentioned above:
Should the issue persist, contact Apple Support.
I have to roll back, it worked for an hour or so. Still the same Problem. Not solved :(
All of this points didnt help. Sorry, can you please reopen this issue?
Apple TV (3rd Gen) doesn't connect to Apple TV+ service
