I purchased Disney plus and cannot log in
When I purchase subscription to apps I can only log in to them on my Apple phone not my tv app why?
Apple TV 4K, tvOS 13
User profile for user:
dawngreg08
User level:
Community Specialist
Hello Ttobar22,
Welcome to Apple Support Communities!
If we understand your post correctly, when you purchase subscriptions to app you can only sign into them on your phone but not any other Apple devices. We're happy to help!
You'll want to make sure any device attempting to sign into Disney + is using the same username and password (for your devices) that you used when you signed up for Disney+.
Reach out to Disney directly if you need additional help with this:
Take care!