You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone Stuck on Apple Logo

My Iphone was running out of storage space, and I tried to shut it down and turn it back on, and it is now stuck on the Apple screen for many hours. I've tried restarting it, and it turns off but then when restarting, still is stuck on the Apple screen. Is there anything else I can try, and without losing my data from it?


Thank you!

iPhone XR

Posted on Feb 24, 2021 4:10 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 8:56 PM

Hello,


Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the links about contacting Apple.

1 reply
Question marked as Top-ranking reply

Feb 24, 2021 8:56 PM in response to ay_caramba22

Hello,


Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


If they do not work then follow the advice at the end of the links about contacting Apple.

Iphone Stuck on Apple Logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.