App Library glitch?

I’ve only had the phone for a short while, bought brand new from EE and at first it was fine but a couple of weeks ago my App Library started to glitch with the same folder? I have no idea why this is happening, I have to restart the whole phone but sometimes it won’t work. Can we see about getting this fixed??

iPhone 12 Pro, iOS 14

Posted on Feb 24, 2021 2:22 PM

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Question marked as Top-ranking reply

Posted on Feb 26, 2021 8:22 AM

Hello Fire_nugget,


Thank you for using Apple Support Communities!


We understand from your post that your App Library is not working as expected. While you have restarted your iPhone the issue persists. In a situation like this backing up your iPhone and reinstalling the software may help. The following article has the steps on how to backup your iPhone: 


How to back up your iPhone, iPad, and iPod touch - Apple Support


By using the steps as listed under the heading "Put your device in recovery mode and set it up again" from the following article you can reinstall the software on your iPhone: 


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Feb 26, 2021 8:22 AM in response to Fire_nugget

Hello Fire_nugget,


Thank you for using Apple Support Communities!


We understand from your post that your App Library is not working as expected. While you have restarted your iPhone the issue persists. In a situation like this backing up your iPhone and reinstalling the software may help. The following article has the steps on how to backup your iPhone: 


How to back up your iPhone, iPad, and iPod touch - Apple Support


By using the steps as listed under the heading "Put your device in recovery mode and set it up again" from the following article you can reinstall the software on your iPhone: 


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

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App Library glitch?

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