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hazelfeilynn Author

Level 1

8 points

macbook air m1 keyboard

Hi, I've just recently purchased the basic model of MacBook Air m1 2020. Ive enjoyed using it for a few hours until some of my letter on the keyboard stop working? it involves the letter u,i,o,j,k,l and m. I realised this after I started pairing my Logitech Mx master 3 with the MacBook. therefore, i disconnect the bluetooth mouse, uninstall the Logi option and shut down the pc for a while after using it. I hope either apple or Logitech needs to fix these glitches asap. Thanks

Yours Sincerely,

FEI

MacBook Air

Posted on Feb 25, 2021 6:32 AM

Top-ranking reply

Tom Gewecke

Level 10

118,394 points

Posted on Feb 25, 2021 6:53 AM

If the keys that don't work are 789uiojkl, your problem is purely local. You just need to go to Accessibility preferences and make sure that Mouse Keys is turned OFF. Hitting the option key 5 times may do the trick too.

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macbook air m1 keyboard

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