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Apple store updates

Hi there- I am signed into the Apple store with my Apple id, however when I try to update my apps, it asks me to sign in (supply a password) in which I entered my apple id password. It says “not found” and I am unable to update my apps

iPhone SE, iOS 14

Posted on Feb 25, 2021 6:26 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2021 6:50 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Top-ranking reply

Feb 25, 2021 6:50 PM in response to macey71

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Apple store updates

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