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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Apple Cash account is locked, any idea how to unlock it? Talked to customer support and green dot bank. They said they can’t do anything, but there’s gotta be a way...
iPhone 8 Plus, iOS 13
Hello Deeekz,
Click on this link to see what Apple recommends: If your Apple Pay Cash account is restricted or locked
Hello Deeekz,
Click on this link to see what Apple recommends: If your Apple Pay Cash account is restricted or locked
Thanks for replying, I guess it’s for fraudulent protection and there’s a 3 business day period where they review the case...but should be a better method whereas in my case, I have funds locked and might not be available till Wednesday the 3rd. I bank with Bank of America and they have a direct number that calls you or you may call whenever that situation occurs...still locked
Apple has to open a case with GreenDot. 3 days is a short amount of time for two businesses to communicate about a case. If you violated the terms of Apple Cash they could decide to lock it forever. Sending money to anyone other than family and friends is a violation of the terms and conditions - https://applecash.greendot.com/termsconditions/
The Limnos answer was helpful just not what you wanted to hear.
Your answer is not helpful, I have the same problem and I tried to contact the not helpful support team. They told me I have to wait 3 days for my money. I swear after this I am DONE with apple!
Account locked
