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RJlavender13 Author

Level 1

4 points

Iphone 11 power button not working and screen is frozen and tap not responsive

I just picked up my phone and the screen isn't working and I cannot turn it off or hard reset it. The power button seems to not work at all.. The screen itself is on but I can't tap on icons or anything to even get into my settings...The battery is at 100% and it won't die for a long time

What can I do? This needs to be urgently fixed.

iPhone 11, iOS 14

Posted on Feb 27, 2021 9:00 AM

Top-ranking reply

MrBill3

Level 10

103,978 points

Posted on Feb 27, 2021 11:16 AM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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Iphone 11 power button not working and screen is frozen and tap not responsive

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