Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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djp_music Author

Level 1

12 points

Unable to download from Mac App Store on Mojave

I have a number of apps that need to be updated, as well as those that I wish to re-download. The same thing happens for both when I try to download them from the Mac App Store. The spinner starts, but never seems to start the download:

I am running the latest version of Mojave (10.14.6 (18G8022)) on an iMac (21.5-inch, Late 2013). This has been going on for about a week now. I cannot update anything, nor can I re-download something that had previously removed. I am also unable to get anything new.

It's very frustrating.

I have tried to log out and back in to the App Store, as well as my iCloud account. I have tried repairing the boot drive. Not sure where to go now.

Help!

David

iMac 21.5″, macOS 10.14

Posted on Feb 28, 2021 11:29 AM

Best reply

djp_music Author

Level 1

12 points

Posted on Mar 1, 2021 2:30 PM

I found the solution in another thread, here: https://discussions.apple.com/thread/252482377?answerId=254702634022#254702634022

Launch the Mac App Store.
Launch Activity Monitor.
Kill all instances of appstoreagent that are listed in Activity Monitor.
Try updating/downloading the app in question.

I hope that this will help others until such time as the problem is resolved by Apple.

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Unable to download from Mac App Store on Mojave

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