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User profile for user: nickfromsingapore
nickfromsingapore Author
User level: Level 1
33 points

My Whats App has been taken over by a virus

Someone has got into my Whats App account and taken over its operations.My IOS does not seem to be corrupted as they do not seem to be able to access my photos,contacts etc.

Can anyone advise the best way to get control back of my Whats App account?

The Whats App email help line is not very helpful at all.My two step verification no longer works they say and I should wait 7 days and try two step verification again.

Is it best just to delete the app completely and start again? Maybe under a new name to Whats App so they don't block me?


Posted on Mar 1, 2021 1:25 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,080 points

Posted on Mar 1, 2021 1:27 AM

iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to latest iOS/iPadOS, unless you have intentionally downloaded spurious softwares or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken. 


It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password etc with your friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Beware of Phishing


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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,080 points

Mar 1, 2021 1:27 AM in response to nickfromsingapore

iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to latest iOS/iPadOS, unless you have intentionally downloaded spurious softwares or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken. 


It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password etc with your friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Beware of Phishing


Reply

My Whats App has been taken over by a virus

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