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My Whats App has been taken over by a virus

Someone has got into my Whats App account and taken over its operations.My IOS does not seem to be corrupted as they do not seem to be able to access my photos,contacts etc.

Can anyone advise the best way to get control back of my Whats App account?

The Whats App email help line is not very helpful at all.My two step verification no longer works they say and I should wait 7 days and try two step verification again.

Is it best just to delete the app completely and start again? Maybe under a new name to Whats App so they don't block me?

Posted on Mar 1, 2021 1:25 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,764 points

Posted on Mar 1, 2021 1:27 AM

iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to latest iOS/iPadOS, unless you have intentionally downloaded spurious softwares or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken.

It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password etc with your friends and family members.

Be careful when sharing the device's sensitive and valuable information with friends and family members.

Thumb Rules:

Enable Guided Access before handing over an iPhone to kids
Don't share Apple IDs
Don't Jail Break
Don't share sensitive information pertaining to your device and payment methods
Beware of Phishing

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My Whats App has been taken over by a virus

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