Medical ID will not save my entered info

My medical ID will not save my info! I have tried to set it up all the various ways but every time I press Done it resets like nothing was added. I’ve tried restarting the phone and even going through my paired Apple Watch to edit the info with no luck.

iPhone 11

Posted on Mar 1, 2021 4:26 AM

Reply
1 reply

Mar 3, 2021 7:02 AM in response to asteuernagel

Hello, asteuernagel!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue setting up your Medical ID on your iPhone. If you have followed the steps in the article to Set up your Medical ID in the Health app on your iPhone, as well as ensuring your devices are fully up to date and steps and still have an issue, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Cheers!

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Medical ID will not save my entered info

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