High Sierra crashed

Trying to reinstall software but get an error message. Not familiar with reinstalling MacOS and need help. I have a time capsule to restore from but need the operating system to work of course.

MacBook

Posted on Mar 1, 2021 7:20 AM

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5 replies

Mar 1, 2021 5:53 PM in response to BDAqua

Turn on Macbook and support.apple.com/mac/startup with questions mark flashing..

I restart and with command+R.. connect to wifi and utilities appear

If I choose Reinstall macOS.. it ask select disk where to install macOS.. I choose Macintosh HD 499.96 GB total 494.75GB available

Error message received - An error occurred while preparing the installation. Try running this application again.

Utilities reappear

When I choose Disk Utilities, not sure what to do next.

I've tried erasing everything and everything gives me an error message.


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High Sierra crashed

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