Dysfunctional devices

Has anyone bought a brand new iPad and was given a dysfunctional device? Then to make matters worse, was given a brand new iPad as a replacement and the replacement iPad was once again dysfunctional... The first iPad had a part of the screen not work, and the second one was glitching too much. If I hadn’t been an apple customer for almost a decade now, i would have switched to another brand. Absolutely disappointed!