You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I've tried three times to restore my phone based on the 02.21 back up in order to recover text messages I accidentally deleted on 02.28. All other messages restore in full (some going back to 2017) but the one I deleted won't restore. What's the deal?
do you sync messages in iCloud?
check Settings > [your name] > iCloud > Messages.. is the switch turned on?
If so, your iPhone backup does not contain your messages and when you delete them, they are gone for good
do you sync messages in iCloud?
check Settings > [your name] > iCloud > Messages.. is the switch turned on?
If so, your iPhone backup does not contain your messages and when you delete them, they are gone for good
Sterada wrote:
That makes sense for a message that I sent after the back up on 02.21 but why would all messages sent before 02.21 come back except one?
To further clarify, you told Chris0107: “Yes, I checked an[d] am syncing messages.” You told him, therefore, you are, as he calls it, syncing messages in iCloud. I call this same action housing your messages in iCloud. As we’re both telling you, they are therefore not saved on any backup and are gone.
There are several possibilities:
Yes, I checked an am syncing messages. All other text messages came back - some that are four years old. Only messages that are missing are the ones I deleted on 02.28.
That makes sense for a message that I sent after the back up on 02.21 but why would all messages sent before 02.21 come back except one?
that is exactly the point.. if you are syncing with iCloud, you will only lose the ones you delete.
So yes, all your other messages would still be there. The ones you deleted will not be.
Missing Text Messages After Restoring from ICloud for Date Before Deletion Occurred
