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Why didn't all my text messages download when I restored from icloud?

I did a restore from icloud to my iphone XR to retrieve deleted texts and everything worked except for one persons texts, which happened to be the text conversation I was trying to recover! Every other text downloaded except for that one. I've already tried, toggling off the messages in icloud and turning it back on, that didn't work. I was going to reset again to factory and try downloading again but now the backup that was done last night and which had the texts I wanted, is no longer showing up. I'm heartbroken and extremely frustrated!! Any ideas?

iPhone XR

Posted on Aug 26, 2020 5:58 PM

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Posted on Aug 27, 2020 9:16 AM

If you weren't using messages in iCloud and restored your messages from a backup, then all messages should've returned. If one or some of those messages weren't restored from the backup, then it's possible that those weren't backed up in the first place.

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Why didn't all my text messages download when I restored from icloud?

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