Payment Verification
When I try to download a free app, it keeps asking for payment verification. I have tried every method that was recommended but it still wouldn’t work. It’s been going on for about 2 months.
iPhone 11, iOS 14
User profile for user:
jdo_apple
User level:
Community Specialist
Hi giselle_gg14,
We understand you're having trouble verifying your payment. We're happy to help.
To get started, we'd suggest providing more specific details about the issue. What is happening when you try to verify the payment? Does it allow you to verify all of the information but then doesn't save? Is it not allowing you to update/edit the payment information? Are you getting some sort of error when trying to save the payment information? Etc.
Answers to questions like these will help give the community a better idea of what you're seeing so members can provide more relevant responses.
In the meantime, here's some basic info on managing your payment info that may be helpful: Change, add, or remove Apple ID payment methods
We look forward to your response. Cheers!