Nano_oaks113 Author

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I added a $25 gift card but everytime i Try to purchase something I get stopped with a message saying to contact www.apple.com/support/itunes/ww please help

iPhone 8 Plus, iOS 14

Posted on Mar 2, 2021 6:53 PM

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428,759 points

Posted on Mar 2, 2021 7:12 PM

Hello Nano_oaks,

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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Top-ranking reply

Level 10

428,759 points

Mar 2, 2021 7:12 PM in response to Nano_oaks113

Hello Nano_oaks,

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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