I set up family sharing on my ipad, to manage my child's account. But we wound up adding him to my partner's family plan with a different AppleID. I deleted the old, unused AppleID that was on my family plan, but I still can't select "stop using family sharing" or accept the invitation to join his family sharing.
I get an error that says "Family has other members."
But there are no other members visible.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Hello salamandeer,
It sounds like you are having trouble joining another Family Sharing group.
Here are some resources that might help:
If it still doesn't work, you may want to Contact Apple Support
Hope this information helps.
Have a good day.
I'm not sure you read my question.
I do not want to transfer the child's Apple ID to a new family. I want to delete the Apple ID.
I followed the instructions to delete the account, got a notification as the "Family organizer" that I had to approve the request. I followed the instructions to approve the request and got a notice that the account would be deleted. That was 10 days ago.
The only way I was given to check the status of the deletion request was to log in to privacy.apple.com and check, but when I try to log in with the deleted ID it says the ID doesn't exist.
And yet, when I try to select "Stop Using Family Sharing" or try to join a different family, I get this error: "Family has other members."
The only conclusion I can draw is that Apple did not actually delete the child's account as requested, and that seems to be a direct violation of Apple's privacy policy. Needless to say, I'm pretty frustrated about this.
Deleted the child's Apple ID and I still can't "Stop Using Family Sharing"
