You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changing the country/region

I cannot change my country/region.

it says “you cannot change the store front informationfor your account at this time.”

I don’t have any subscriptions and I can’t add my card to payment because it says your country is wrong for that card.


iPhone XS Max, iOS 14

Posted on Mar 3, 2021 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2021 12:22 PM

From:

Change your Apple ID country or region - Apple Support


Contact Apple Support


If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.


Good luck!

2 replies

Mar 3, 2021 12:27 PM in response to Elisabeth19la

Hello Elisabeth,


I am not clear about your situation. What kind of card is this? If it is a gift card you cannot redeem a card from a different country than that to which your store is set. The same applies to using a credit card from one country in another country's store.


If you really want to change country as in you have actually moved to live in a different country, see the directions in this link:


Please read this link. It describes how to change your country setting and the requirements and results of doing this:

Click on the link and read how to "Change your Apple ID country or region" - https://support.apple.com/HT201389


Note, I believe if you have unspent balance it will actually say that to you. In the past most people who have seen "storefront" have been trying to redeem gift cards from another country. If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Changing the country/region

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.