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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I see several people in the past have had similar issue - mine only started after the latest upgrade.
My computer and screen wont go into sleep mode and the activity monitor says that windowserver is preventing it.
Is this something that will be fixed in the next upgrade or is there a workaround that isnt too hard for non computer people to manage?
Thanks and fingers crossed
A
MacBook Pro 13″, macOS 11.2
I have just upgraded again to the latest update to 11.2.3 in the hope that this has been resolved- BUT the activity monitor is still showing windowserver as yes ie stopping the computer and screen sleep.
Come on Apple - seems others are having the same issue and have tried everything. The issue was in the upgrade to 11.2.2
How do we resolve this please?
Thanks
A
I have just upgraded again to the latest update to 11.2.3 in the hope that this has been resolved- BUT the activity monitor is still showing windowserver as yes ie stopping the computer and screen sleep.
Come on Apple - seems others are having the same issue and have tried everything. The issue was in the upgrade to 11.2.2
How do we resolve this please?
Thanks
A
I'm having the same issue. I have tried everything the internet has recommended.
Hi jdo_apple
I tried all these and its still staying on. windowserver still says yes to preventing sleep on the activity monitor
It seems to have happened after the latest upgrade. Everything other than windowserver says no.
Anything else to try?
Cheers
A
The windowserver is saying yes to preventing sleep
everything else is no
will these tips help that issue please?
thanks
A
Hello alistairb7,
Welcome to Apple Support Communities. It looks like you're getting a message about window server preventing your Mac from going to sleep after updating, and we'd be happy to look into this with you.
To get started, please try the steps recommended in the following link:
If your Mac won’t go to or stay in sleep
We hope this information is useful. Kind regards.
Hello alistairb7,
Thanks for getting back to us with those additional details. It looks like your Mac won't go to sleep because of windowserver. Let's continue working on this together.
Next, let's make sure your Mac is up-to-date on software. When you navigate to: Apple > About This Mac, do you see macOS 11.2.2?
If not, please back up your Mac, then update as explained in the following links:
How to update the software on your Mac
Let us know if the issue persists afterwards. Cheers!
Hi Mitchheller,
Amazing - i know i said i did the latest software update and it didnt work - It now seems to have resolved it.
11.2.3 seems to have resolved. It still says in the activity monitor that windowserver is stopping sleep - but its now sleeping.
Suggest latest upgrade and see if you too have it resolved
Good luck and fingers crossed
Hi all
Thanks for that.
it was the latest update that seemed to start the issue off so it’s all up to date and backed up
S
Good to hear ! Are you seeing any battery drain now !?
Good question
have had it plugged in most of the time
will check and see but if it’s sleeping again it should be back to ‘normal’
hope the update sorts it for you
Macbook pro windowserver preventing sleep mode.
