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philippa2000 Author

Level 1

5 points

Damaged apple pen

my apple pen is broken, i have apple care, pens cannot be repaired, how do i go about getting a new one sent out?

Posted on Mar 4, 2021 9:02 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,786 points

Posted on Mar 4, 2021 9:07 AM

You’ll need to take your broken Pencil along to the Genius Bar of your local Apple Store - or directly contact Apple Support. You’ll find the Contact Support link at top-right of this page.

Alternatively, you can contact Apple Support, or open a support case, using the Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

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Damaged apple pen

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