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M1 Macbook air one of usb-c port is not charging

it's 6 weeks old M1 Macbook Air and I noticed that usb C port that is closer to the screen is not charging the device. Second port has no problem to charging it. I tried several different adapters, usb C wires and also another macbook. The problem with the usb C port. Most interesting part if I disconnect usb C connector and flip it then it will start charging on the same port.


I also tried to charge ipad from this port and it demonstrates similar behavior - one side is Not charging but flip to another side and it's charging

MacBook Air

Posted on Mar 4, 2021 11:45 AM

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Posted on Mar 7, 2021 6:36 AM

Hello there den778,



We understand that you're having an issue reliably charging your Mac using one of the two available USB-C ports on it. You did a great job with those initial troubleshooting steps. Next, let's go over the rest of these steps mentioned here:


If your USB-C power adapter isn't charging your Mac notebook


Any change after going over those steps in order? If not, then there may be an issue with your Mac or power adapter/cable. If that's the case, check out these resources to help explore service options and get your Mac checked out in person: Mac Service and Repair



We hope this helps!


Take care.

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1 reply
Question marked as Best reply

Mar 7, 2021 6:36 AM in response to den778

Hello there den778,



We understand that you're having an issue reliably charging your Mac using one of the two available USB-C ports on it. You did a great job with those initial troubleshooting steps. Next, let's go over the rest of these steps mentioned here:


If your USB-C power adapter isn't charging your Mac notebook


Any change after going over those steps in order? If not, then there may be an issue with your Mac or power adapter/cable. If that's the case, check out these resources to help explore service options and get your Mac checked out in person: Mac Service and Repair



We hope this helps!


Take care.

M1 Macbook air one of usb-c port is not charging

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