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ive been having issues backing up and transferring my old phone onto this one, my roommates helped me and tried to use their computer to do it and it didn’t work and now it’s stuck on this screen, I can’t turn it off or restart the phone
iPhone 12, iOS 14
See if this link helps...
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
See if this link helps...
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Frozen
