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Missing remote for Apple tv

I was recently given an Apple TV but the remote is missing. I have went in control center on my iPhone to try and control the Apple TV via my phone, but instead of putting a 4 digit pin on the tv for me to enter on my phone I am given a pin on my phone to enter on the Apple TV. I have connected the Apple TV to my internet via an Ethernet cable so I am connected to the web. Am I doing something out of place?

Posted on Mar 5, 2021 1:20 PM

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Question marked as Top-ranking reply

Posted on Mar 5, 2021 4:30 PM

What is the model Apple TV? Identify your Apple TV model - Apple Support


Apple TV (2nd generation) is not compatible with the software remote in Control Center.

Apple TV (3rd generation, software 7.5 or later) is compatible with the software remote in Control Center, but needs a functional remote to help set it up.

Apple TV (4th generation or later) is compatible with the software remote in Control Center, and should be able to connect, as the code display and entering is reversed.

Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support


For the Apple TV (3rd generation), your options are:

2 replies
Question marked as Top-ranking reply

Mar 5, 2021 4:30 PM in response to Mcgregor5201

What is the model Apple TV? Identify your Apple TV model - Apple Support


Apple TV (2nd generation) is not compatible with the software remote in Control Center.

Apple TV (3rd generation, software 7.5 or later) is compatible with the software remote in Control Center, but needs a functional remote to help set it up.

Apple TV (4th generation or later) is compatible with the software remote in Control Center, and should be able to connect, as the code display and entering is reversed.

Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support


For the Apple TV (3rd generation), your options are:

Missing remote for Apple tv

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