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I was having issues with iCloud storage payment. Tech said it was a glitch and that I need to sign out of my Apple ID then sign back in. When I click sign out a pop up states that signing out will delete certain data on phone. (Attached photo) Mentioned it to Apple Service tech and he said “cancel! Don’t sign out!!!” After an hour and a half with no solution I had to hang up. So, do I sign out/back in? I’m still having “glitches”
Sorry, I may be on the wrong page? I’m not seeing the option to sign out of multiple accounts? I do see the sign out option that I used for my initial sign out data loss” question.
see attached if you want to see where I saw the two message attached to my # and Apple ID.
Yes on that. That’s where I saw the “2 addresses tab. I just noticed another glitch. Find My Phone was turned off by me, and now it says it’s “on” but I clicking on off/on tab won’t work. Stays in on position.
Oh and FaceTime has the same credentials as I showed in iMessage/messages. But notice the top of screen says “allow null to access.” What’s that about? I’m so sorry Eric. Seams I’m finding new questions each time.
When I go there is says:
“you can receive iMessages to and reply from” and it shows my # and Apple ID.
Then below that is another one that reads:
”Start new conversations from” and it has the same info, my # and Apple ID.
The music was odd. It started playing when I clicked on the link in my email that sends me here. As soon as the browser opened music played and stopped when I closed browser. Wonder why? My email and browser were the only things running at the time.
Slide the 4 switches in the screen shot to the right to keep your data on the phone. Any data removed by signing out should sync back once you sign into iCloud again.
Hey @ericroot, now I received this message. Can you provide some input? I truly appreciate your time.
Thank you!
Thank you. I was concerned because tech said “wait, cancel!” After I mentioned pop up stating data deletion.
You are welcome. Check the Apple ID that signed into Settings/Your Name and Settings/Messages to make sure they are both signed into the same Apple ID.
Ok, will do. Weird though because I only have one Apple ID. Thanks again for your time. Crossing fingers...here I go!
You are welcome. If that doesn't work, try signing out of both, restarting, and then signing back in.
Why is there music playing when I opened your message lol?????
I don't know. Not something I did.
If iCloud matches, try signing out of both, restarting, and then signing back in.
Have you tried Settings/Messages/FaceTime and Settings/Your Name?
Signing out of Apple ID deltes data on phone?
