failed to personalize the software update Big Sur

I formatted a MacBook Pro with M1, model A2338, using an USB installer with Big Sur 11.2.2. When the installation shows 34 minutes , the error "Failed to personalize the software update. Please try again. "


Is there any solution for this ?


Thanks

Posted on Mar 5, 2021 8:26 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2021 4:54 PM

Here is an Apple article with instructions on how to proceed:

https://support.apple.com/en-us/HT211983



2 replies

Mar 7, 2021 9:13 AM in response to HWTech

Thanks for your answer HWTech


The only detail I had was that, while the computer was connected to the Mac with the cable, Apple Configurator 2 didm't see the MacBook Pro.

I had to disconnect the cables (Power and USB-C) , and put the MacBook Pro in DFU with the keys, after that Apple Configurator sea the MacBook Pro and fixed the error.

Thank you very much


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failed to personalize the software update Big Sur

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