nike run club accuracy

Question

nike run club accuracy

I'm using the Nike Run Club app on my Apple Watch 5. It worked great until about a month ago when the distance logged was short of the actual distance I ran. This is on a marked trail that I've run on for almost 20 years and my Garmin and my running partner's Garmin logs the correct mileage. With a lot of races going virtual, it's kind of important that the App logs the correct mileage. This doesn't happen every run but is frequent enough to be of concern. I can't figure out how to contact tech support for NRC.

iPhone 12 Pro, iOS 14

Posted on Mar 6, 2021 9:15 AM

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Answer 1

bailier

Community Specialist

Mar 8, 2021 1:23 PM in response to Joyce Setsuda

Hello Joyce,

We understand you are experiencing intermittent logging issues with the Nike Run Club app on your Apple Watch.

We were able to locate a link from the Nike Run Club website on what to do if any elements of your Nike Run Club runs are missing from your activity history.

To help with the best practices mentioned in the link above, we wanted to include the following resources:

If you continue to experience any instances of logging issues when using the Nike Run Club app with Location Services enabled and Low Power Mode off, we'd recommend keeping your personal information up to date to get the most accurate measurements using your Apple Watch.

Best regards.

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nike run club accuracy

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