iMac Crashes After 11.2.2 Upgrade

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Level 1

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iMac Crashes After 11.2.2 Upgrade

Since I upgraded my iMac to 11.2.2, I've been experiencing hard freezes daily. The only option is to unplug the power cord. I've 'reset' the SMD by unplugging the power cord for 15 minutes, then plugging it back in for 5 seconds before booting up. Is anyone else experiencing this issue?

Model Name: iMac

Model Identifier: iMac17,1

Processor Name: Quad-Core Intel Core i7

Processor Speed: 4 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Hyper-Threading Technology: Enabled

Memory: 32 GB

System Firmware Version: 429.80.1.0.0

SMC Version (system): 2.34f3

iMac 27″, macOS 11.2

Posted on Mar 6, 2021 10:49 AM

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Answer 1

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Jack-19

Level 8

46,278 points

Mar 6, 2021 12:36 PM in response to Mufashi

Hi Mufashi,

I believe we need to proceed with an EtreCheck report. EtreCheck is a useful app to diagnose issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:

Go to the Mac App Store and search for "EtreCheck."
Download it. It is a free and trusted app; as it is on the Mac App Store, and only trusted apps can be submitted
Run the report, and put it in a post, as seen here - https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.
Open EtreCheck, then go to the name "EtreCheck" in the top left corner > "Preferences" > "Privacy" > turn on "Allow Full Access to Startup Drive."

Also run Apple Diagnostics - Use Apple Diagnostics to test your Mac - Apple Support Please post the Reference code when done.

Please post results of both!

Cheers,

Jack

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