Animoji

The monkey icon for Animoji is gone. I’ve searched favorites, I’ve hit edit to add or delete, it’s not there. Help!

Posted on Mar 6, 2021 2:02 PM

Reply
1 reply

Mar 8, 2021 3:55 PM in response to Abnnatali

Hi Abnnatali,


We understand that an Memoji or Animoji is missing, and we'd like to look into this with you.


To help us get a better understanding of the issue, we’d like to ask a few questions.


  1. Are any other Memoji/Animoji missing, or just that one?
  2. If you using the steps outlined on the following page to create and use an animated Memoji in Messages, does that option appear? Use Memoji in Messages on iPad
  3. Which software version is your iPad running? Here's how to check: Find the software version on your iPhone, iPad, or iPod
  4. If you restart your iPad, do you experience the same behavior? Restart your iPad


Take care!

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