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Case won’t charge my AirPods unless it is plugged into an adapter.

My AirPod Pro charging case only lights up when it is charging. If I push the back button after the case charged for hours, nothing happens. Additionally, it seems that the case won’t charge my AirPods unless it is plugged into an adapter. What should I do to fix this?


[Re-Titled by Moderator]

Posted on Mar 6, 2021 6:19 PM

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Question marked as Best reply

Posted on Mar 8, 2021 6:10 PM

Hello s—a—m,


It sounds like you're experiencing some issues with your AirPods. We will be happy to help.


If you haven't already, let's try resetting those AirPods to see if it helps:


Reset your AirPods


If you still experiencing issues after this, we recommend reaching out to Apple Support.


Contact Apple for support and service


Cheers!

1 reply
Question marked as Best reply

Mar 8, 2021 6:10 PM in response to s—a—m

Hello s—a—m,


It sounds like you're experiencing some issues with your AirPods. We will be happy to help.


If you haven't already, let's try resetting those AirPods to see if it helps:


Reset your AirPods


If you still experiencing issues after this, we recommend reaching out to Apple Support.


Contact Apple for support and service


Cheers!

Case won’t charge my AirPods unless it is plugged into an adapter.

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