airpod pros

my airpods wont reconnect to my phone. It tells me to connect airpods to phone it says “not your airpods pro” then tells me to hold back button and i do but nothing happens, i tried resetting by holding for 15 seconds but no luck.. does anyone have an answer

Posted on Mar 6, 2021 10:00 PM

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1 reply

Mar 9, 2021 5:26 AM in response to ineedsome_help_

Hey there ineedsome_help_,


We understand your AirPods are not connecting to your iPhone. We'll be happy to help.


The best steps for this issue can be found here: If your AirPods won't connect


This will article will guide you through a few steps that may help get them connected. If you still experience issues, try pairing them with a different device to help isolate the issue.


Let us know how that goes or if you have any questions. Cheers!

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airpod pros

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