Apple Watch vs Strava difference

I record my runs in my Apple Watch. Today I ran 10.02km according to my watch. It auto synchs to my Strava account. But Strava account shows a run of 9.97km... any idea why this happens and how I can make them match? Thanks

Posted on Mar 7, 2021 3:39 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2021 7:09 AM

Hey juliette1980,


We understand there's a mismatch of data between your Apple Watch built-in apps and the 3rd party apps installed from the App Store. While we can't specifically offer guidance from the 3rd party app, we can suggest Calibrating your Apple Watch for improved Workout and Activity accuracy.


Always ensure your Watch and connected iPhone are up to date in Settings > General > Software Update:

Update your Apple Watch

Update your iPhone, iPad, or iPod touch - Remember the importance of backing up first (How to back up your iPhone, iPad, and iPod touch)


Then check for app updates of the Strava app you have installed, maybe considering remove and reinstall of the app if the data will be preserved for you.

How to manually update apps on your Apple device


Thanks for posting in the Apple Support Communities forum.


Enjoy your week!

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 9, 2021 7:09 AM in response to juliette1980

Hey juliette1980,


We understand there's a mismatch of data between your Apple Watch built-in apps and the 3rd party apps installed from the App Store. While we can't specifically offer guidance from the 3rd party app, we can suggest Calibrating your Apple Watch for improved Workout and Activity accuracy.


Always ensure your Watch and connected iPhone are up to date in Settings > General > Software Update:

Update your Apple Watch

Update your iPhone, iPad, or iPod touch - Remember the importance of backing up first (How to back up your iPhone, iPad, and iPod touch)


Then check for app updates of the Strava app you have installed, maybe considering remove and reinstall of the app if the data will be preserved for you.

How to manually update apps on your Apple device


Thanks for posting in the Apple Support Communities forum.


Enjoy your week!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch vs Strava difference

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.