You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment method

My payment method keeps getting declined and it’s a MasterCard,what should I do?

Posted on Mar 7, 2021 3:55 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2021 5:31 AM

Is it a debit card or a credit card ? Not all debit cards work with iTunes.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc.) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

2 replies
Question marked as Top-ranking reply

Mar 7, 2021 5:31 AM in response to damilola135

Is it a debit card or a credit card ? Not all debit cards work with iTunes.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc.) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

Payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.