HomeKit live view (stream) is not working outside home wifi network.

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HomeKit live view (stream) is not working outside home wifi network.

I have a serious issue with access to live stream from my Logitech Circle View outside my home wifi network - very often (but not always) I cannot get access, getting a message:

“No Response. Wait until someone else in this home stops viewing this camera and try again.”

Unfortunatelly killing the app / restarting does not help. I'm the only user of HomeKit and no other device is in use, so it's definitely not the issue of simultanous stream to multiple devices. Please help.

MacBook Pro 13″, macOS 11.2

Posted on Mar 7, 2021 6:45 AM

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Answer 1

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rabek_222 Author

Level 1

10 points

Mar 7, 2021 9:35 AM in response to leroydouglas

It's not an issue of adding accessories. The camera streams from remote locations (3G/LTE/5G) randomly. Sometimes it works, sometimes doesn't and shows the message: "No Response. Wait until someone else in this home stops viewing this camera and try again" despite nobody else is using HomeKit.

What is interesting, you can get access to recorded clips, but no streaming...

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Answer 2

Mar 7, 2021 7:02 AM in response to rabek_222

rabek_222 wrote:

I have a serious issue with access to live stream from my Logitech Circle View outside my home wifi network - very often (but not always) I cannot get access, getting a message:

“No Response. Wait until someone else in this home stops viewing this camera and try again.”

Unfortunatelly killing the app / restarting does not help. I'm the only user of HomeKit and no other device is in use, so it's definitely not the issue of simultanous stream to multiple devices. Please help.

See if there is anything here:

Add a HomeKit accessory to the Home app - Apple Support

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HomeKit live view (stream) is not working outside home wifi network.

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