Photos not syncing

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Level 1

8 points

Photos not syncing

I have photos on my iPad that are not synced with Photos on my Mac or my iPhone. MacBook Pro (Mojave 10.14.6) says that photos have been updated; on iPad Pro (iOs 14.4) the photos are up to date; iPhone 8 (iOs 14.4) says they are uploading and have been uploading for a few days. This issue started after updating to iOS 14.0. I have shut down and restarted all three several times to no effect. Any suggestions as to the cause and solutions would be gratefully received.

MacBook Pro 15″, macOS 10.14

Posted on Mar 8, 2021 5:29 AM

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Answer 1

Best reply

TonyCollinet

Level 7

23,861 points

Mar 8, 2021 3:03 PM in response to bronstaf

If you have just started (or restarted) a sync on any device, then yes it will take days.

A restart will happen if you disable and then re-enable iCloud photos on a device, or move the library, or repair the library. Probably other events too. Once a sync is complete, then new photos should sync reasonably quickly.

(My 5000 photo 50GB library took 48 hours full time to sync the first time)

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Answer 2

bronstaf Author

Level 1

8 points

Mar 8, 2021 2:21 PM in response to TonyCollinet

Thanks for replying. All the devices have the same Apple ID, the photos are available on iCloud, and there is plenty of storage on all devices. I'm perplexed. The photos do eventually appear on all devices but it can take days. Could it be a problem with bandwidth???

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Answer 3

bronstaf Author

Level 1

8 points

Mar 9, 2021 10:48 AM in response to TonyCollinet

Thank you, Tony. My library is about the same size as yours. I haven't been game enough to disable and re-enable iCloud photos but now iCloud isn't updating from Photos. It thinks that it's current but it definitely isn't. Will grit my teeth and disable iCloud and see what happens. I can't be any worse than it is.

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Answer 4

Mar 8, 2021 1:25 PM in response to bronstaf

All devices on the same apple ID?

Are all the photos available in the photos section of www.icloud.com

Is there plenty of free storage on the devices that are not complete?

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Answer 5

bronstaf Author

Level 1

8 points

Mar 14, 2021 11:22 AM in response to TonyCollinet

This pushed me to have a major clear out before I disabled and re-enabled iCloud. It seems to have done the trick. So, thank you again for your advice.

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Answer 6

Mar 14, 2021 11:48 AM in response to bronstaf

Welcome - thanks for letting me know.

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Photos not syncing

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