when I open my iPad and go into iMessage or FaceTime and I try to sign in it is frozen with my username already in their and I didn’t put it in there , and when I try it click on the spot so I can type my password in it is frozen
from , kinkey121
iPad, 14
Thanks for reaching out, Kinkey121!
We understand that you're unable to sign into Messages and FaceTime on your iPad. We can help.
Are you able to confirm that you're signed in to your Apple ID account? If you've recently changed your account or password, you can sign out and sign in again to make sure the correct credentials are being used.
After you're signed in, go ahead and test to see if either app is working, and make note of any alerts or messages you see, as they will help us determine the next best steps.
Take care.
Stuck on iMessage sign in
