Work Centre 6515 M1 big sur no longer scanning

Anybody figure this out? I have the newest printer and scanner driver installed

Posted on Mar 9, 2021 2:16 PM

Similar questions

scanning option gone mac air my mac air will not recognize the scan option on my hp printer scanner 6700 officejet the window on printer scanner to opt for print or scan stopped appearing so can’t scan a document
1189 1
scan to Mac computer suddenly stopped working on both HP printer scanners scan to Mac computer suddenly stopped working on both HP printer scanners
887 1
HP Printer Won't Scan in Big Sur I have an HP Envy 7640. I updated my MacBook Pro to Big Sur about a month ago. I can print, but I just tried to scan something and am getting the message that it will damage my computer and won't work. I had this problem last fall after an iOS update before Big Sur, and I couldn't print or scan. When that happened an uninstall and reinstall of the printer worked. This time I updated the Firmware from HP as suggested, but no luck. I then uninstalled the printer and reinstalled it using HP's app HP Smart, and still no luck. I've read some suggestions on this forum, but nothing seems to be working and most only address printing, not scanning. Some are saying it's HP, and others are saying it's Apple. What is going on, and any suggestions as to how to scan in Big Sur without a 3rd party app?
1121 2

1 reply

ryane77

Community Specialist

Mar 11, 2021 5:40 AM in response to phoenix3717

Hi phoenix3717,

From your post, we understand that your printer is no longer scanning. Since updating macOS, have you checked for updated printer drivers? This article may help: Drivers & Downloads - WorkCentre 6515 - macOS 11 Big Sur - Xerox

Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Work Centre 6515 M1 big sur no longer scanning

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up