iTunes refund through PayPal

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iTunes refund through PayPal

About three weeks ago, I mistakenly downloaded an app called FunShot by iTunes that charged me $114. I panicked and made a claim with PayPal which was my default payment method, thinking that they could cancel the transaction immediately. PayPal could not do anything about it so I contacted iTunes, who proceeded to process the refund that until today has not been made effective. When I ask iTunes, they tell me that it is being processed by PayPal, but PayPal says they have no knowledge about this movement. I feel like I'm in the middle of nowhere and that no one is going to answer for my money. Any suggestion?

[Image Edited by Moderator to Remove Personal Information]

Posted on Mar 9, 2021 2:26 PM

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Answer 1

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askbarnabas

Level 10

103,871 points

Mar 9, 2021 3:12 PM in response to Juanitavm

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Answer 2

Juanitavm Author

Level 1

9 points

Mar 9, 2021 4:10 PM in response to askbarnabas

Thanks for your answer!

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iTunes refund through PayPal

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