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I keep getting this message: 'Your new Apple ID cannot be the same as your notification email address. Choose a different email address.' However, I am not using the email I want to change to for my notification email?

I have added and removed the email from my notification email addresses and it is still happening.


Thanks,

iPhone 7 Plus, iOS 14

Posted on Mar 9, 2021 3:24 PM

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Posted on Mar 9, 2021 6:34 PM

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

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Question marked as Top-ranking reply

Mar 9, 2021 6:34 PM in response to tessaneedshelp

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

I keep getting this message: 'Your new Apple ID cannot be the same as your notification email address. Choose a different email address.' However, I am not using the email I want to change to for my notification email?

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