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Face ID not working after iOS 14.4.1 update!

I updated my iPhone X yesterday to iOS 14.4.1. I am unable to use face ID to unlock the phone. It says unable to activate Face ID on this iPhone. When I tried resetting it, it says face ID isn’t available. Also, the portrait mode of front camera also has some issue. Apple please look into it.

iPhone X, iOS 14

Posted on Mar 9, 2021 9:36 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 9:44 PM

Contact Apple Support directly and make arrangements to have your phone examined, as it sounds like the front camera may have failed:


Contact - Official Apple Support

1 reply

Face ID not working after iOS 14.4.1 update!

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